Conditions of Carriage applicable to sales that take place in the UK
CONDITIONS OF CARRIAGE OF PASSENGERS AND THEIR
These Conditions of Carriage govern the relationship, responsibilities
and liabilities as between the Passenger and the Carrier and are
BINDING WHETHER YOU HAVE READ THEM OR NOT. These
Conditions are incorporated into the Passenger’s Contract with the
The Carrier agrees to carry the person(s) named in the Passage Contract
issued by the Organizer on the date and vessel and cabin type indicated, or
any substitute vessel, and is NOT TRANSFERABLE.
“Carrier" means the owner or any charterer, or operator of the Vessel
or any other person, to the extent that it acts as carrier or performing
carrier (in accordance with the definition provided in the Convention
relating to the Carriage of Passengers and their Luggage by Sea
adopted at Athens on the 13 day of December 1974 and the Protocol
thereto adopted as of November 1976 (hereinafter referred to as the
„Athens Convention.) . Where the Athens Protocol 2002 applies,
“Carrier” means a person by or on behalf of whom a contract of
carriage has been concluded, whether the carriage is actually
performed by that person or by a performing carrier (in accordance
with the definition provided in Article 2 of the Athens Protocol 2002).
“Conditions of Carriage’’ means any conditions of carriage of the
carrier, providing transport of any kind. These embody the provisions
of the law of the country of the carrier concerned and may be subject
to international convention; either or both of which may limit or
exclude the liability of the carrier. The Passenger Contract
incorporates the Conditions of Carriage as express terms.
“Disabled Person” or “Person with Reduced Mobility”
means any person whose mobility when using transport is
reduced as a result of any physical disability (sensory or
locomotor, permanent or temporary) intellectual or psychosocial
disability or impairment, or any other cause of disability or as a
result of age, and whose situation needs appropriate attention
and adaption to his particular needs the service made available
to all passengers.
“Luggage” means any property belonging to or carried by any
Passenger, including baggage, packages, suitcases, trunks, effects,
articles, cabin luggage, hand luggage, articles worn by or carried by
the Passenger, or deposited with the purser for safe custody, vehicles
and any other property whatsoever.
The “Master’’ is the Captain or person in charge of the carrying
vessel at any given point and commanding of the Cruise Ship.
“Minor’’ means any child under the age of 18 years of age.
“Organizer” means the party with which the Passenger has entered
into a contract for the cruise and/or a Package as defined under the
Council Directive 90/314/EEC of 13 June 1990 on Package Travel,
Package Holidays and Package Tours or other relevant legislation or
"Passenger" means any person or persons, including children,
named on the relevant Passage Contract or who sail on the Vessel.
"Passage Contract" means the contract between the Passenger
and the Organizer.
“Shore Excursion’’ means any excursion offered for sale for which a
separate charge is payable whether booked prior to commencement
of the cruise or onboard the vessel.
“"Vessel" means the vessel named in the relevant Passage Contract
or any substituted vessel owned or chartered or operated or controlled
by the Carrier.
In these conditions headings are for convenience only and are not to
be used as an aid to construction.
3. Liability for Death, Injury and/or Loss of or Damage to Luggage
3.1. The liability (if any) of the Carrier for death
and/or personal injury to Passengers and/or the loss of or damage
to Luggage during the passage shall be determined in accordance
with EU Regulation 392/2009 (hereinafter referred to as
“Regulation 392/2009”) or where applicable the Athens
Convention and from 23rd April 2014 where applicable the Athens
Protocol of 2002
3.2. The provisions of the Regulation 392/2009 and where applicable the
Athens Protocol 2002 or the Athens Convention are hereby
expressly incorporated into these Conditions of Carriage. A copy of
the Athens Convention is available on request and may be
downloaded from the Internet at
information concerning the Regulation 392/2009 and its full text may
be found on the European Commission website
(http://ec.europa.eu/transport/themes/passengers/maritime/index_en.htm). A summary of Regulation 392/2009 can be found at
http://ec.europa.eu/transport/themes/passengers/maritime/doc/rights-in-case-of-accident.pdf. It is presumed under Regulation 392/2009
and the Athens Convention that the Carrier has delivered Luggage
undamaged to a Passenger unless written notice is given by the
Passenger within the following periods:
i) In the case of apparent damage before or at the time of
disembarkation or redelivery.
ii) In the case of damage which is not apparent or loss of luggage,
within 15 days from the disembarkation or delivery or from the
date and such redelivery should have taken place.
3.3 The Carrier is not liable for loss of or damage to cash, negotiable
security, jewellery, ornaments, tools of trade, computers, works of
art or any other valuables unless deposited with the Carrier
specifically for the purposes of safekeeping. In those circumstances
the Carrier.s liability will still be limited to the amounts payable under
Regulation 392/2009 and where applicable the Athens Protocol
2002 or The Athens Convention. Safe deposits in cabins are not
deposits with the Carrier.
4. Limitation of Liability
Limits of Liability
4.1. Any liability in respect of death and personal injury and loss of and
damage to luggage which the Carrier may incur to the Passenger,
whether under the Contract in accordance with these Conditions or
otherwise, shall always be subject to the limits of liability contained
in Regulation 392/2009 and where applicable the Athens Protocol
2002 or the Athens Convention. Where there is a shipping incident
as defined by Regulation 392/2009 the Passenger has a right to
compensation from the Carrier or the Carrier's insurance provider of
up to 250,000 Special Drawing Rights (SDR) (£235,197.89 or
€283,520.45) in any event, with the exception of circumstances
beyond the Carrier's control (i.e. act of war, natural disaster, act of a
third party). Compensation can go up to 400,000 SDR (£376,090.63
or €453,539.91) unless the Carrier proves that the incident occurred
without his fault or neglect. In the case of a non-shipping incident:
the passenger has a right to compensation from the Carrier of up to
400,000 SDR (£376,090.63 or €453,539.91), if the Passenger
proves that the incident was the result of the Carrier's fault or
neglect. The limits for death /personal injury under the Athens
Convention are 46,666 SDR (£43,846.40 or €52,806.26) per
4.2. Limits of liability or cabin luggage are 2250 SDR (£2,113.62 or
€2,546.20) per Passenger pursuant to Regulation 392/2009 and the
Athens Protocol of 2002 and 833 SDR (£782.32 or €942.88) per
Passenger pursuant to the Athens Convention. The Carrier will have
no liability for valuables unless deposited with the ship.s purser, in
which case liability will be limited to 3375 SDR (£3,169.55 or
€3,819.27) pursuant to Regulation 392/2009 or where applicable the
Athens Protocol 2002 or 1200 SDR (£1,126.91 or €1,357.96)
pursuant to the Athens Convention.. References to limits per
passenger are per carriage. The above referenced approximate
conversion rates are based on exchange rates as of 5 February
2014. SDRs are a monetary unit of the International Monetary Fund
and current exchange rates can be found in major financial
newspapers or at www.ifm.org.
4.3. The Carrier will only be liable in relation to death or personal injury
and/or loss or damage to luggage in the event that the Carrier
and/or its servants or agents are guilty of “fault or neglect” as
required by Article 3 of the Athens Convention or as set out in
Regulation 392/2009 in respect of a Shipping Incident.
4.4. Any damages payable by the Carrier shall be reduced in proportion
to any contributory negligence by the Passenger as provided in
Article 6 of the Athens Convention.
Global Limitation of Liability
4.5. In addition, the Carrier shall have the full benefit of any applicable
laws providing for limitation and/or exoneration of liability (including
without limitation, Law and/or the laws of the Vessel.s flag in respect
of liability and/or the global limitation on damages recoverable from
the Carrier) and nothing in these Conditions of Carriage is intended
to operate to limit or deprive the Carrier of any such statutory or
otherwise limitation or exoneration of liability. The servants and/or
agents of the Carrier shall have the full benefit of all such provisions
relating to the limitation of liability.
Period of Liability of Carrier
4.6. The responsibility of the Carrier is limited to the period(s) while the
Passenger and/or his or her Luggage are on board the Vessel and/or
any tenders and/or property owned or being operated by the Carrier
4.7. The time in which a claim may be brought under the Regulation
392/2009 or where applicable the Athens Protocol 2002 or the
Athens Convention is limited to a period of 2 years from the date of
disembarkation and or as set out in Article 16 of the Athens
Convention or Article 9 of the Athens Protocol 2002. The time limits
for providing written notice of and filing all other claims is governed
by the provisions of section 7, below.
5. Potential non-applicability of exemptions etc
Without prejudice to the provisions of clauses 3 and 4 hereof, if any
claim is brought against the Carrier in any jurisdiction where the
applicable exemptions and limitations incorporated in these
Conditions of Carriage are held to be legally unenforceable, then the
Carrier shall not be liable for death, injury, illness, damage, delay or
other loss or detriment to person or property arising out of any cause
of whatsoever nature not shown to have been caused by the Carrier's
own negligence and or fault and neglect.
6. Independent sub-contractors
The Carrier is not liable for or in connection with or arising out of any
acts or omissions of any kind of any independent sub-contractors or
concessionaires on board the Vessel and/or ashore, including but not
limited to airlines, land transportation companies.
The Vessel carries onboard service providers who operate as
independent contractors. Their services and products are charged
independently. The Carrier is not responsible for their performance or
products. These contractors may include doctor, medical personnel,
hairdresser, manicurist, masseuse, photographer, entertainer, fitness
instructors, spa personnel, beauticians, internet/I.T. personnel or other
instructional concessionaires, art or other auctioneers, shopkeepers
and others providing services. These contractors work directly for the
Passenger when performing their services. The Carrier is not
responsible for any such person's acts or omissions in providing
goods or services to the Passenger.
The independent contractors including Shore Excursion providers do
not at any time act as agents or representatives of the Carrier. The
Carrier does not own or control any such independent contractors,
makes no representation of any kind as to their performance and
does not undertake to supervise their activities. Any Passenger using
such services or activities shall be entering into a contract with the
independent contractor or concessionaire and shall deemed to agree
and consent that any liability for any death, personal injury, illness,
emotional distress, mental suffering or psychological injury to the
guest or loss of or damage to property shall be the sole responsibility
of the provider of such service or activity. The Carrier shall not be or
become liable or responsible in any way for any act or omission of any
such provider pertaining to, or arising from or in connection with such
services or activities.
7. Submission of claims
The Carrier shall not be under any liability in respect of any claim
whatsoever for personal injury, illness or death unless written notice of the
claim is presented to the carrier, Core Marine Limite d, 8 Antoniou
Ambatielou, Piraeus, Greece within six months from the date of injury, illness
or death and unless a suit or action is brought within one year from the date of
injury, illness or death. For all other claims of any kind or nature whatsoever,
the carrier shall not be under any liability in respect to such claim unless
written notice of the claim is presented to the carrier within 15 days after the
end of the subject voyage and unless a suit or action is brought within six
months from the end of the subject voyage. In the event of a voyage which
does not end at its normally scheduled date, then this deadline shall be
calculated from the date the voyage was scheduled to end or the date the voyage
did actually end, whichever is earlier. The provisions of this paragraph 7 shall
not apply to claims brought under the Regulation 392/2009, the Athens Protocol
2002 or the Athens Convention which shall be brought within a two-year period
specified in Article 16 of the Athens Convention or Article 9 of the Athens
Protocol 2002. After the expiry of the said periods any suit or action shall be
8. Shore Excursions
The Conditions of Carriage including limitation of liability are
applicable to any shore excursions purchased from and or provided
by the Carrier.
9.1. We recommend that women who are less than 12 weeks pregnant
should seek medical advice prior to travel. Women who are or will
be 24 weeks pregnant at any stage of the cruise are required to
produce a medical certificate of fitness to travel. The Carrier
reserves the right to request a medical certificate at any stage of
pregnancy and to refuse passage if the Carrier and/or the Master
are not satisfied that the passenger will be safe during the passage.
9.2. Pregnant passengers are referred to the section herein headed
“Medical Treatment” for information regarding the medical facilities on
9.3. The ship.s doctor is not qualified to deliver babies or to offer pre or
post natal treatment and no responsibility is accepted by the Carrier in
respect of the inability to provide such services or equipment. The
Passenger acknowledges and understands that travel by sea involves
certain inherent risks, that medical evacuation or disembarkation may
be delayed or impossible depending on the vessel.s location and
current weather and sea conditions, and that medical facilities in
nearby ports may be limited or non existent.
10. Fitness to Travel –
10.1 In order to ensure that the Carrier is able to carry passengers
safely and in accordance with applicable safety requirements
established by international, EU or national law or in order to
meet safety requirements established by competent authorities
including flag state the Passenger represents and warrants that
the Passenger is mentally and physically fit to travel and that the
Passenger.s conduct will not impair the safety of the Vessel or
inconvenience the other Passengers.
10.2 The Passenger is responsible to check with government authorities
in all countries on the Vessel.s itinerary in order to determine any
vaccination requirements, required health certificates or visas, and
health and safety warnings applicable to such ports. The Carrier
assumes no responsibility for informing Passengers of such matters.
10.3 If it appears to the Carrier and/or the Master of the ship or ship.s
physician that a Passenger is for any reason whatsoever unfit to
travel or likely to endanger his/her safety or endanger the safety
or impair the comfort of others onboard or feels Passenger is
likely to be refused permission to land at any port or to render the
company liable for his/her maintenance, support or repatriation,
then the Carrier and/or the Master of the ship shall be entitled at
any time to take any of the following courses as appear
appropriate to them as without further liability namely:
i. Refuse to embark the passenger at any particular port.
ii. Disembark the Passenger at any port.
iii. Transfer the Passenger from one berth to another.
iv. Confine the Passenger to a cabin or to the ship.s hospital or
other appropriate place on the Vessel.
v. Request the Passenger to remain in the cabin where Gastro
intestinal or other contagious illness is diagnosed
vi. Administer first aid and/or medical treatment and/or administer
any drug, medicine or other substance or to admit and/or
confine the passenger to a hospital or other similar institution at
any port, provided that either the Master or ship.s physician in
their sole discretion considers necessary or appropriate that any
such steps are necessary.
10.4 Carrier does not discriminate against persons with disabilities. Individuals
with disabilities are strongly encouraged to contact Carrier prior to departure in
order to obtain information necessary for such individuals to decide whether
the vessel or voyage are appropriate for them. The Vessel has a limited
number of cabins equipped for persons with disabilities and the regular and
modified cabins may not contain all features found in similar accommodations ashore.
Not all ports, areas of the Vessel, or shipboard equipment are accessible
to persons with disabilities. The Carrier reserves the right to refuse passage to
anyone who in the Carrier‟s, Master‟s or shipboard physician‟s opinion is unfit
for travel or anyone whose condition may constitute a danger to themselves or
10.5 Passengers who need assistance and or have special
requests or need special facilities or equipment must
notify the Organiser at the time of booking. This is to
ensure that the Passenger can be carried safely
and in accordance with all applicable safety
10.6 In order to ensure that the Carrier can provide the
necessary assistance and there are no issues
relating to the design of the passenger ship or port
infrastructure and equipment including port
terminals which may make it impossible to carry out
the embarkation, disembarkation or carriage of the
Passenger in a safe or operationally feasible
manner. If the Passenger cannot be carried safely
and in accordance with applicable safety
requirements then the carrier can refuse to accept a
Passenger or embarkation of a Disabled Person or
Person with Reduced Mobility on the grounds of
safety. Passenger is therefore asked to provide to the
Organiser full details at the time of booking if the
Passenger or any person travelling in their booking is
unwell, infirm, Disabled or has Reduced Mobility to
ensure their safety and comfort on the Vessel.
If the Passenger /or any person travelling in their
booking have any special seating requirements,
If the Passenger or any person travelling in their
booking need to bring any medical equipment on
board, It is the Passenger.s responsibility to notify the
Organiser prior to booking if the passenger or any
person in their booking need to have medical
equipment on board so that the Organiser can
transmit this information to the Carrier so that the
Carrier can confirm that the medical equipment can
be carried and/or carried safely.
If the Passenger/or any person travelling in their booking needs to
bring a recognised assistance dog on board the vessel. Please
note that assistance dogs are subject to national regulations.
10.7 Where the Carrier considers for the safety and comfort of the
Passenger/ or any person travelling in their booking that it is
strictly necessary it may require a Disabled Person or Persons
with Reduced Mobility to be accompanied by another person (if
the Passenger is not able to provide the assistance required by
the Disabled Person or Person with Reduced Mobility) who is
capable of providing the assistance required by the Disabled
Person or Person with Reduced Mobility. This requirement will be
based entirely on the Carrier assessing the particular needs of
Passenger/ or any person travelling in their booking on the
grounds of safety, this requirement may vary from vessel to vessel
and/or itinerary to itinerary.
10.8 If the Passenger or any person travelling in their booking have any
particular conditions, Disability or Reduced Mobility which require
personal care or supervision then such personal care or
supervision must be organized by the Passenger or person
travelling in their booking and at their expense. The vessel is
unable to provide respite services, one-to-one personal care or
supervision or any other form of care for physical or psychiatric or
10.9 If after careful assessing the Passenger/ or any person travelling in
their booking their specific needs and requirements, the Carrier
concludes that the Passenger or that person cannot be carried
safely and in accordance with applicable safety requirements then
the Carrier can refuse to accept a booking or embarkation of a
Disabled Person or Person with Reduced Mobility on the grounds
of safety. The Carrier reserves the right to refuse to carry the
Passenger or any person travelling in their booking who in the
opinion of the Carrier is unfit for travel or whose condition may
constitute a danger to themselves or others on the Cruise on the
grounds of safety.
10.10 The Carrier reserves the right to refuse to carry the Passenger or
any person travelling in their booking who has failed to adequately
notify the Organiser/Carrier of any Disabilities or needs with regard
to accommodation, seating or for assistance, to bring medical
equipment or a recognised assistance dog on board the vessel or
services required from the terminal operator. If the Passenger or
the person travelling in their booking do not agree with a decision
of the Carrier then the Passenger or the person travelling in their
booking must provide a complaint in writing with all supporting
evidence to the Organizer and the matter will be considered by a
10.11 For the safety and comfort of the Passenger or any person
travelling in their booking, if the Passenger or any person in their
booking become aware between the date of booking the Package
and the date of commencement of the Package that the
Passenger or they will require special care or assistance as
detailed above then the Passenger and they are asked to inform
the Organizer immediately so that the Organiser can transmit this
information to the Carrier in order for the Carrier to make an
informed assessment whether or not the Passenger or any person
travelling in their booking requiring such special care or
assistance can be carried in a in a safe or operationally feasible
10.12 The Vessel has a limited number of cabins equipped for disabled
persons. Not all areas of or equipment on the Vessel are
accessible to disabled persons or suitable for access to disabled
persons. The Carrier reserves the right to refuse passage to
anyone who has failed to notify it of such disabilities or who in the
Carrier.s and/or Master.s opinion is unfit for travel or anyone whose
condition may constitute a danger to themselves or others
10.13 The Carrier is not obliged to provide any assistance or meet
special requests unless the Carrier has guaranteed provision of
these services to the passenger or Organiser in writing.
10.14 Those passengers confined to wheelchairs must furnish their own
standard size wheelchairs and must be accompanied by a
travelling companion fit and able to assist them. The ship.s
wheelchairs are available for emergency use only.
10.15 Any passenger who has any form of mental or physical disability or
who is experiencing any form of mental or physical illness either of
which disability or illness could effect his or her fitness for travel
must submit prior to sailing a doctor.s certificate certifying the
passenger.s fitness to travel.
10.16 Any Passenger who embarks, or allows any other Passenger for
whom he or she is responsible to embark, when he or she or such
other Passenger is suffering from any sickness, disease, injury or
infirmity, bodily or mental, or to his or her knowledge has been
exposed to any infection or contagious disease, or for any other
reason is likely to impair the, safety or reasonable comfort of other
persons on board, or for any reason is refused permission to land at
his or her port of destination, shall be responsible for any loss or
expense incurred by the Carrier, or the Master, directly or indirectly in
consequence of such sickness, disease, injury, infirmity, exposure or
refusal or permission to land, unless, in the case of sickness,
disease, injury, infirmity or exposure, the same has been declared in
writing to the Carrier or the Master, before embarkation and consent
in writing of the Carrier or the Master, to such embarkation has been
10.17 For reasons of health and safety the Carrier and or the Organiser
and or health authorities in any port shall be entitled to administer a
public health questionnaire. The Passenger shall supply accurate
information regarding symptoms of any illness, including but not
limited to, gastrointestinal illness. The Carrier may deny boarding to
any passenger that it considers in its sole discretion to have any
symptoms of any illness including viral and or bacterial illness,
including but not limited to Norovirus. Refusal by a Passenger to
complete the questionnaire may result in denied boarding.
10.18 Where a Passenger is diagnosed by the Vessel.s doctor with viral or
bacterial illness, the Carrier may request the Passenger to remain in
his/ her cabin for reasons of health and safety. Refusal to do so may
result in disembarkation where the doctor and or master consider
this to be a real threat to health and safety of those on board the
10.19 Where a Passenger is denied boarding and or is disembarked and or
confined to his/ her cabin as a result of health and or fitness to travel,
the Carrier shall not be liable for any loss or damage or expense
occasioned to the Passenger thereby, nor will the Passenger be
entitled to Compensation from the Carrier. Passengers are advised
to take out travel insurance.
11. Charges for Medical Attention etc
11.1 All health, medical or other special or personal services provided by
the Vessel will be charged to the Passenger.
11.2. In the event that medical attendance of any kind or ambulance
assistance (whether on shore, at sea or by air) is required and is
provided or ordered by the Carrier or the Master or the physician on
call (if any), the Passenger concerned shall be liable for the full charge
or cost thereof and the Passenger shall fully indemnify the Carrier
upon first demand for any costs incurred by the Carrier, its servants or
11.3. Passengers who by reason of illness or through any other cause
require special or extra accommodation, or special or extra attention,
in the course of the voyage, and not originally provided for, will be
charged accordingly for the same.
12. Medical Treatment
12.1 The Passenger acknowledges that whilst there is a qualified doctor
onboard it is the Passenger.s obligation and responsibility to seek
medical assistance if necessary during the cruise.
12.2 The ship.s doctor is not a specialist and the ship.s medical centre is
not required to be and is not equipped to the same standards as a
land based hospital. The Vessel carries medical supplies and
equipment in accordance with its flag state requirements. Neither
the Carrier nor the doctor shall be liable to the Passenger as a result
of any inability to treat any medical condition as a result. The
Carrier does not supervise or control the ship.s physician or
shipboard medical staff in their medical treatment of Passengers
and shall not be liable for any act or omission of the ship.s physician
or shipboard medical personnel.
12.3 In the event of illness or accident Passengers may have to be
landed ashore by the Carrier and/or Master for medical treatment.
The Carrier makes no representations regarding the quality of
medical treatment at any port of call or at the place at which the
passenger is landed. Passengers are advised to take out
insurance covering medical treatment and emergency air
ambulance or other repatriation. The Carrier accepts no
responsibility whatsoever in relation to medical facilities provided
ashore. Medical facilities and standards vary from port to port.
The Carrier makes no representations or warranties in relation to
the standard of medical treatment ashore.
13 Medical Equipment
13.1 In relation to medical equipment which the
Passenger intends to bring on board it is the
responsibility of the Passenger to arrange delivery to
the docks prior to departure of all medical
13.2 The requirement for Passengers to notify the
Organiser at the time of booking if they need to have
medical equipment on board is to ensure that the
medical equipment can be carried and/or carried
safely by the Carrier.
13.3 It is the Passenger.s responsibility to ensure that all
medical equipment is in good working order and for
arranging enough equipment and supplies to last the
entire voyage. The ship does not carry any
replacement and access to shore side care and
equipment may be difficult and expensive. Save
where the Carrier agrees in writing each passenger
is limited to two items of medical equipment or a
total value of €5,000.
13.4 Passengers must be able to operate all equipment.
If there are any particular conditions, Disabled or
Reduced Mobility which require personal care or
supervision then such personal care or supervision
must be organised by the Passenger and at the
Passenger.s expense. The vessel is unable to
provide respite services, one to one personal care
or supervision or any other form of carer for
physical or psychiatric or other conditions.
14.1 The Carrier does not accept unaccompanied minors under 18 years
on the date of outward travel and children will not be allowed to
embark unless they are accompanied by a parent or guardian.
Children on board should be supervised by a parent or guardian at
all times, and are welcome at activities on board or at shore
excursions provided that a parent or guardian is present. Children
cannot remain on board if their parent(s) or guardian go(es) ashore.
14.2 The vessel.s casino is subject to flag state gambling laws. No minors
are allowed to gamble in the casino.
14.3 In the interests of preventing minor gambling and for the comfort and
enjoyment of adult Passengers, minors are not allowed in the casino areas
when the casino is open.
14.4 Every adult Passenger travelling with any minor Passenger shall
be responsible for the conduct and behaviour of the minor
Passenger, shall be responsible for ensuring minor passengers do
not purchase or consume alcohol AND shall be liable to the Carrier
and shall reimburse it for loss, damage or delay sustained by the
Carrier because of any act or omission of the minor Passenger.
14.5 Minor Passengers are subject to all the terms contained in these
Conditions of Carriage.
15.1 The Passenger agrees to abide by the Carrier.s company.s rules
and regulations and all orders and directions of the master and
the Vessel.s officers.
At all times the decision of the Carrier.s representative will be final
on all matters likely to endanger the safety and well being of the
cruise. By booking with the Organizer, the Passengers and the
authorized members of their party agree to abide by the authority
of the Carrier.s representative. The Passenger and their party
must at all times strictly comply with the laws, customs, foreign
exchange and drug regulations of all countries visited. Should the
Passenger fail to comply with the above or commit any illegal act
when on the cruise or, if in the opinion of the Carrier.s
representative, the Passengers or anyone in their party.s
behaviour is causing or is likely to cause danger, distress or
annoyance to others the Carrier may terminate that Passenger.s
or the specific passengers travel arrangements without any
liability on the Carrier.s part and the Passenger will not be entitled
to any refund for unused or missed services or costs incurred
resulting from the termination of the travel arrangements.
15.2 The Passenger must report all illnesses and or accidents in which
he/she is involved or witnesses on board the vessel, the gangway
and or its tenders to an officer of the Carrier immediately and shall
complete all necessary documents and provide such statements or
assistance to the Vessel.s officers as may be requested by them
and or any enforcing authorities and or government agencies. The
Carrier shall be under no liability whatsoever in respect of any claim
for illness or injury, which was not reported by the Passenger to an
Officer while on board the Vessel
15.3 Expenses of any kind including fines or penalties or duties or other
charges incurred by the Carrier and attributable to the Passenger.s
failure to comply with the regulations of the Vessel or any
government or authority shall be paid to the Carrier by the
Passenger on demand.
15.4 The Passenger shall be liable to the Carrier and shall reimburse it
for all loss, damage or delay sustained by the Carrier because of
any act or omission of the passenger including but not limited to
breaches of paragraphs 15 to 17.
16 Dangerous Goods or Articles
The Passenger shall not bring on board the Vessel any illegal drugs
or other illegal items, knifes, firearms, weapons, goods or articles of
an inflammable or dangerous nature, nor any controlled or prohibited
substance or item. To do so shall be a breach of these conditions and
regulations and shall render the Passenger strictly liable to the Carrier
for any injury, loss, damage or expense and/or to indemnify the
Carrier against any claim, fine or penalty arising from such breach
(including but not limited to legal and other professional costs incurred
in dealing with such claims, or proceedings in respect of fines or
penalties on a full indemnity basis). The Passenger may also be
liable for statutory fines and/or penalties. The Master (or any other
officer delegated for the purpose) shall be entitled at all times to enter
and/or search the cabin, Luggage (whether or not in the cabin), other
property or person of any Passenger at any time with or without notice
and Passenger hereby consents to such entry and search.
17 Safety & Security
17.1 The health and safety of the Vessel and all those onboard is of
paramount consideration. Passengers must pay attention and
comply with all regulations and notices relating to the safety of the
Vessel, her crew and Passengers, the terminal facilities and
17.2 Passengers must at all times to conduct themselves in a manner,
which respects the safety and privacy of other persons onboard.
17.3 Passengers must comply with any reasonable request made by
any member of staff, the Master or his Officers.
17.4 No firearms or other weapons of any nature shall be brought
onboard the Vessel. The Master and/or the Carrier have the right
to confiscate, detain or otherwise deal with such weapons and
persons carrying or transporting such items may be disembarked
without any further liability to Carrier.
17.5 It may be necessary for security reasons for servants or agents of
the Carrier to search passengers, cabins and/or the baggage and
goods travelling with them. The passenger hereby consents to all
such searches and agrees to allow such search upon being
requested by the Master of the ship or other authorised servants or
agents of the Carrier to do so. The passenger further agrees to the
removal, confiscation or instruction of any object, which may in the
opinion of the Carrier impair the safety of the Vessel or cause
inconvenience to the passengers.
17.6 All passengers must take care for their safety whilst walking on
outside decks. Passengers and children should not run around the
decks or other parts of the Vessel.
17.7 Passenger.s Luggage must not be left unaccompanied at any time.
Unaccompanied Luggage may be removed and destroyed.
18.1 With the exception of certified trained service animals, animals and/or
pets are not allowed onboard the vessel under any circumstances.
18.2 Any animals and/or pets brought onboard by any Passenger will be
taken into custody and arrangements made for the animal to be
landed at the next port of call. The Passenger shall be liable for the
cost of disembarking any such pet or animal and/or any fines.
Passengers carrying animals and/or pets onboard except as provided
in paragraph 17.5, below, may be disembarked with no further liability
18.3 The Carrier will not be liable to the Passenger in any circumstances in
relation to the cost of the disembarkation or any other expense to
which the Passenger is put.
18.4 Whilst the Carrier and its servants and/or agents will take such care
as is reasonable in relation to the pet or animal while it is in their
possession they will not be liable to the Passenger in any
circumstances in relation to any loss or damage of the pet or animal
whilst in the Carrier.s custody.
18.5 In the event Passenger requires use of a service animal while
onboard, Passenger must provide Carrier notice of intent to bring
such animal in advance of departure and must provide to Carrier all of
the following in writing: (1) a detailed description of the service animal
including name, age, species of animal and breed, (2) a letter from a
medical doctor certifying that the Passenger suffers from a disability
which requires use of a service animal, (3) proof of specialized
training or certification of the service animal, (4) proof of rabies and
other vaccinations, (5) a health certificate from a licensed veterinarian
dated within 30 days of departure attesting to the health of the service
animal. Passengers bringing service animals onboard are
responsible at all times for the health and hygiene of such service
animal, Passenger shall indemnify Carrier from any and all liability
caused by the presence of such service animal onboard Vessel.
Carrier cannot guarantee that service animals will be permitted ashore
in any port of call and guests are cautioned that animals may in some
cases be subject to mandatory quarantine if brought into some ports.
Passenger is advised to check with all appropriate governments on
the scheduled itinerary for any such quarantine or other restrictions.
19.1 Alcohol will only be served to adults.
19.2 Where the fare paid by a Passenger includes victualling, it does not
also include wines, spirits, beer, mineral waters or other liquors.
These are available for purchase on board at fixed prices and
Passengers are not permitted to take on board any such liquors for
use during the voyage whether for consumption in their own cabins
19.3 The Carrier and/or its servants and/or agents may confiscate alcohol
brought onboard by Passengers. Such alcohol will be returned to
the Passengers at the end of the cruise.
19.4 The Carrier and/or its servants and/or agents may refuse to serve a
Passenger alcohol or further alcohol where in their reasonable
opinion the Passenger is likely to be a danger and/or a nuisance to
himself, other Passengers and/or the Vessel.
(i) All passports, visas and other travel documents required for
embarkation and disembarkation and at all ports are the
responsibility of the Passenger.
(ii) The Passenger, or if a child under the age of 18, its parents or
guardian, shall be liable to the Carrier for any fines or penalties
imposed on the Vessel or Carrier by any authorities for the
Passenger.s failure to observe or comply with local governmental
laws or regulations, including requirements relating to immigration,
customs or excise.
20.2 The Carrier reserves the right to check and record details of such
documentation. The Carrier makes no representation and gives no
warranties as to the correctness of any documentation, which is
checked. Passengers are strongly advised to check for all legal
requirements for travelling aboard and at the various ports to
include the requirement of VISAs, emigration, customs, and health.
21 Payments for extras
Any account for purchase of liquors, or of any other extras
whatsoever, including medical attention, must be settled in full, before
the Passenger leaves the Vessel, in any currency in general use on
board at the time of payment.
22 Occupation of berths and cabins
21.1 No berth or cabin is to be occupied by a Passenger without
application to the appointed agent on shore, or to the purser on board
22.2 The Master or the Carrier may, if in his or their opinion it becomes
advisable or necessary to do so, at any time transfer a Passenger
from one berth to another, making a charge if he, in his absolute
discretion, considers appropriate.
22.3 If for any reason whatsoever Passengers remain on board after the
arrival of the Vessel at their port of destination, the Carrier will
require Passengers to pay for their maintenance at current rates for
every night they remain on board.
23 Deviations, Cancellations, Premature termination of the Cruise
(a) The Vessel.s operation is subject to weather conditions, vessel
traffic, government intervention, duty to assist other vessels in
distress, availability of berth facilities, unusual and or
unforeseeable circumstances and or circumstances which could
not be foreseen or forestalled and or other factors beyond the
Carrier.s control. The Carrier may deviate, curtail, cancel,
postpone and or terminate the Cruise at any time before or after
its commencement for any reason whatsoever whether or not
the Vessel may have deviated.
(b) The Carrier may at any time deviate, curtail, delay, cancel,
postpone and or terminate any Cruise;- (i) if the performance or
further performance is hindered or prevented by causes beyond
the control of the Carrier; or (ii) if the Master or the Carrier
considers that such termination is for any reason whatsoever
necessary for the management of the Vessel or the Carrier.
(c) If the Cruise is cancelled, postponed, curtailed, delayed and or
terminated by the Carrier for any one of the reasons set out in
clause 22 then neither the Carrier or Organiser will have any
liability to the Passenger. If the cause was unusual and or
unforeseeable and or the circumstances of which could not have
been foreseen or forestalled then neither the Carrier or Organiser
shall be liable to the Passenger.
(d) The Carrier does not guarantee that the Vessel will call at every
advertised port of call or follow any particular route or time table.
The Master and the Carrier shall have the absolute right to change
or substitute the advertised schedule and/or ports of call for any
24 Force Majeure
The Carrier shall not be liable for any loss or injury, damage, or
inability to perform the Cruise arising from any force majeure
circumstances including, but not limited to war, terrorism ( actual or
threatened), fire, natural disasters, acts of God, labour strikes,
bankruptcy, failure of sub contractors to perform, any other events
beyond the Carrier.s control and or any events which are unusual
and or unforeseeable.
25 Transfer to other transport
If the Vessel shall be prevented or hindered by any cause whatsoever
from sailing or proceeding in the ordinary course, the Carrier shall be
entitled to transfer the Passenger either to any other vessel or, with
the consent of the Passenger, to any other means of transportation
bound for the Passenger's place of destination.
(a) The Passenger must pack all Luggage in substantial suitcases or
trunks, fastened securely with case locks and strapped or roped to
give added protection against damage or pilferage and clearly
labelled with the Passenger's name and address. The Carrier
shall not be liable to damage to suitcases or luggage items
including broken handles, wheels, zippers, fabrics or other
protrusions, all of which shall be considered ordinary wear and
(b) Luggage of Passengers must only contain their clothing and
similar personal effects.
(c) The packages for storage in each cabin must not exceed 75cm in
length, 58cm in width, and 23cm in depth. Only one such package
per Passenger may be kept in each cabin. Additional space will be
available for Passengers. other Luggage in the baggage room and
in the hold.
(d) The Carrier shall have a lien upon and a right to sell, by auction or
otherwise, without notice to the Passenger, any Luggage or other
property belonging to any Passenger in satisfaction of unpaid
monies or of any other monies which may in any way have
become due by the Passenger to the Carrier or to its servants,
agents or representatives.
27 Search of Luggage etc
(a) The Passenger, in the interest of international security and safety
at sea and in the interest of the convenience of the other
Passengers, agrees and hereby consents to a search being made
of the Passenger.s person, cabin, Luggage, other property and/or
valuables whether physically, by way of screening, scanning or
otherwise, by any servant, agent or independent contractor of the
Carrier, prior to embarkation and/or at any other time during the
(b) The Passenger agrees to the sequestration of any property
following a search or otherwise, which may, in the opinion of the
Carrier, Master and/or any officers on board the Vessel, be likely in
any way, to inconvenience, endanger or impair health, safety or
reasonable comfort of any person or persons whether on board or
not, or endanger or impair the safety of the Vessel and/or her
fittings, furnishings, machinery, equipment or any part thereof or
prohibited by the terms of this Contract or by any relevant law.
(c) The Passenger agrees to submit to such search upon being so
requested by the Master.
(d) Any member of the Carrier and/or Master.s staff or crew shall be
entitled to enter a Passenger.s cabin to carry out necessary
inspection, maintenance or repair work or for any other purpose
28 Deposit of valuables
Passengers may hand to the purser for safe custody money, watches,
jewellery or other valuables, declaring the value thereof. For articles
so deposited the purser will give a written receipt. In the event of loss
of or damage to such valuables the Carrier shall only be liable up to
the limit provided in paragraph 3 of Article 8 of the Athens Convention.
The use of cabin safes is not depositing of valuables with the Vessel.
29 Liability for damage
The Passenger shall be liable for and shall reimburse the Carrier for
any damage to the Vessel and/or its furnishings or equipment or any
other property of the Carrier caused by any wilful or negligent act or
omission by the Passenger or any person for whom the Passenger is
responsible, including, but not limited to, children under the age of 18
travelling with the Passenger.
29. Carrier’s liability
Notwithstanding anything to the contrary elsewhere in these
conditions of carriage the Carrier shall not in any circumstances be
liable to Passengers or anyone in their party for any loss or
anticipated loss of profit, loss of revenue, loss of use, loss of contract
or other opportunity nor for any other consequential or indirect loss or
damage of a similar nature. For claims not involving personal injury,
death or illness or which are not subject to the Convention referred to
above, any liability the Carrier may incur for the negligent acts and/or
omissions of its suppliers shall be limited to a maximum of the price
which the Passenger paid for the Contract not including insurance
premiums and administration charges. Where this relates to loss of
and/or damage to luggage and/or other personal possessions then
the Carrier liability will not exceed 600 Euro. The Carrier will not at
any time be liable for any loss of or damage to valuables of any
30. General Average
The Passenger is not liable in respect of his or her Luggage or
personal effects to pay, nor entitled to receive any General Average
contribution. However, other merchandise on board, whether
accompanied or unaccompanied, will contribute to General Average.
31. No authority to vary conditions
These Conditions of Carriage may not be amended without written
and signed consent from a Director of the Carrier.
32. No Liability for Emotional Distress
The Carrier shall not be liable to the Passenger for any emotional
distress, mental anguish or psychological injury of any kind except
where said emotional distress, mental anguish or psychological
injury was the result of either (A) physical injury to the claimant
caused by the negligence or fault of the Carrier, (B) the claimant
having been at actual risk of physical injury and such risk was
caused by the negligence or fault of the Carrier, or (C) was
intentionally inflicted by a crewmember or the Carrier.
33. Law and Jurisdiction
All disputes and matters howsoever arising between the Passenger
and the Carrier including in connection with the Carriage and or its
execution and or, these Conditions, shall, unless the carrier expressly
agrees otherwise in writing, be subject to the laws of Greece and
shall, subject to the provisions of the Athens Convention, be brought
in the Courts of Piraeus, Greece to the exclusion of any other venue,
law or jurisdiction.
34. Conditions Severable
Each of the provisions contained in these conditions shall be
severable and if any of such provisions should be invalid, illegal or
unenforceable the remaining provisions shall nevertheless have full
force and effect.
35. Applicability of Athens Convention and Regulation 392/2009
If the carriage provided hereunder is not an “international carriage”
as defined in Article 2 of the Athens Convention and or the Vessel is
being used as a floating hotel, the provisions of of Regulation
392/2009 or where applicable the Athens Convention shall apply
and be deemed to be incorporated herein, mutatis mutandis. The
provisions of Regulation 392/2009 may be extended in some cases
to National Carriage. Unless this is the case the Provisions of the
Athens Convention shall apply.
36. Limitations Applicable to Other Entities
All limitations and defences herein shall also ensure to the benefit of
Organizer and Carrier.s employees, agents, and independent
contractors providing services aboard the Vessel.
37. Addendum of Other Contracts
The Conditions contained herein shall be binding upon all
Passengers and shall be considered an addendum of any contract
issued by Organizer. In the event of any conflict between these
Conditions and the contractual terms of any Organizer, these
Conditions shall prevail as to Carrier.
Informatie Pakketreisen touroperator.pdf